1. User consent and acceptance
By accessing and using InCloser, you (“User”, “you”, “your”) indicate that you understand these Terms and you unconditionally and expressly consent to them. If you do not agree, please do not use the application or click any “I agree” or similar buttons.
Your continued use of InCloser, including after updates to these Terms, signifies your acceptance and agreement to be legally bound by the latest version published on this website.
2. Registration and eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to use InCloser. You agree to provide current, complete, and accurate information when creating an account and to keep this information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
3. Services and role of InCloser
InCloser provides content, chat, and consultation features that may include free and paid services. InCloser acts only as an intermediary platform between users and any experts or service providers; it does not guarantee any particular outcomes, accuracy of advice, or availability of any specific expert.
4. Payments, delivery, cancellation and refund
When you make payments on InCloser, you agree to the payment terms presented at checkout and to the refund rules in our Refund Policy. In particular:
- If your bank account is not debited, you may initiate a fresh transaction.
- If your bank account appears to be debited, you must not pay twice and should contact customer care to confirm payment.
- If there are issues such as payment‑gateway slowdowns, failures, or timeouts, you should first check whether your bank has debited your account before attempting another payment.
- No refund is given for lack of accuracy of any consultation or for network‑related issues such as weak signal, background noise, or interrupted calls, as described in our Refund Policy.
- Refunds, where considered, are granted at our discretion and are typically credited to the user’s in‑app wallet.
5. User obligations and acceptable use
You agree not to misuse InCloser or violate any applicable law. Without limitation, you must not:
- Harass, abuse, threaten, or defame other users or experts.
- Post or transmit unlawful, obscene, hateful, or otherwise objectionable content.
- Encourage criminal conduct, self‑harm, or violence.
- Upload or request content that exploits or endangers children, contains explicit sexual content, hate speech, terrorist or violent material, or other restricted content as defined in these Terms.
- Attempt to gain unauthorized access to other accounts, systems, or data, or interfere with other users’ enjoyment of the application.
InCloser may suspend, restrict, or terminate access for violations of these Terms and our community policies.
6. Limited liability and no warranty
InCloser and its service providers offer the services on an “as is” and “as available” basis, without warranties of any kind, express or implied. Advice or content provided by experts is based on their individual knowledge and interpretations and may vary; no specific results are guaranteed.
To the maximum extent permitted by law, InCloser’s liability to you is limited to the amount you have paid to InCloser for the relevant service during your membership term, to the maximum extent permitted by applicable law.
7. Indemnification
You agree to indemnify and hold harmless InCloser, its affiliates, officers, employees, and agents from any third‑party claims, damages, or costs (including legal fees) arising from your use of the services, your violation of these Terms or our Privacy Policy, or your infringement of any third‑party rights.
8. Intellectual property and content
All content and materials on InCloser (other than user‑generated content) are protected by intellectual property laws and may not be copied, reproduced, or distributed without authorization.
9. Termination and breach
InCloser may suspend or terminate your account if you provide false information, misuse the services, violate these Terms or our policies, or create legal risk for InCloser, other users, or service providers. Termination may occur without refund, in accordance with these Terms and our Refund Policy.
10. Changes and notices
We may update these Terms from time to time. Notices may be sent by email or displayed within the application, and continued use of the services after changes take effect will constitute acceptance of the updated Terms.
Paid Services and Credits
InCloser offers paid communication services on a per-minute basis. Text chat is charged at ₹2 per minute and voice chat is charged at ₹5 per minute. Users may purchase in-app credits in Indian Rupees (INR) to use these services. Credits are valid only inside the InCloser platform and cannot be transferred, withdrawn, exchanged, or converted into cash.
The platform is intended for lawful social communication and friendship purposes only. Adult services, escort services, sexual services, gambling, betting, illegal content, harassment, and abusive behavior are strictly prohibited.
11. Contact
For questions or concerns about these Terms & Conditions, please contact our support team at support@incloser.in or visit our Contact page. We will address queries and disputes in accordance with applicable law.